Terms of Service

1. Eligibility and Authority

• You may not use the Service if you are under 13 years old.
• If you are under the age of majority where you live, a parent or legal guardian must review and accept these Terms for you.
• You must be at least 18 years old, or the age of legal majority where you live, to open a creator store, connect a payment account, sell products or services, or enter into paid plans.
• You may not use the Service if applicable law, sanctions, or a payment provider prohibits you from doing so.

2. The Cliqs.me Platform

2.1 Service Description

Cliqs.me provides tools for users who publish profiles and offers ("Creators") to share links, collect leads, and offer digital products, courses, memberships, webinars, bookings, calls, custom products, and other content or services ("Creator Offerings") to visitors and purchasers ("Customers").

2.2 Platform Role

Except for your purchase of a subscription or other service directly from Cliqs.me, Cliqs.me is a technology platform and is not the seller, creator, owner, employer, agent, broker, or guarantor of Creator Offerings. A transaction for a Creator Offering is between the Creator and the Customer. The Creator is responsible for the description, legality, quality, delivery, support, refunds, and performance of each Creator Offering.

We do not endorse or guarantee any Creator, Customer, listing, claim, result, communication, or transaction. We may moderate the Service and enforce these Terms, but we are not required to monitor every profile, listing, message, or transaction.

2.3 Changes to the Service

We may add, change, suspend, or discontinue features or limits. We do not guarantee that any particular feature, integration, link, file, or Creator Offering will remain available.

3. Accounts and Security

• Provide accurate, current, and complete registration and billing information.
• Keep your password, login links, devices, API credentials, and connected accounts secure.
• You are responsible for activity conducted through your account until you notify us of unauthorized access.
• Notify support@cliqs.me promptly if you suspect unauthorized access or account compromise.
• Accounts and usernames may not be sold, transferred, impersonated, or shared in a misleading manner without our written approval.

If account ownership is disputed, we may request identity, business, payment, or other documentation; temporarily restrict the account or transactions; and determine account control based on the information reasonably available to us. We are not required to resolve private ownership disputes between third parties.

4. Creator Responsibilities

Creators are solely responsible for their profiles, businesses, and Creator Offerings, including:

• Providing truthful descriptions, prices, availability, qualifications, claims, refund terms, delivery terms, and material limitations before purchase.
• Delivering each Creator Offering as described and providing reasonable customer support.
• Obtaining and maintaining all licences, consents, permits, insurance, releases, intellectual property rights, and professional qualifications required for the offering.
• Complying with consumer-protection, advertising, privacy, accessibility, tax, export, sanctions, event, health, safety, and other applicable laws.
• Maintaining accurate contact information and responding to Customers, disputes, refunds, and payment-provider requests promptly.
• Ensuring files, links, course materials, events, calls, and fulfilment methods are safe, lawful, functional, and available as promised.

Creators may establish additional lawful terms for their Creator Offerings, but those terms may not conflict with these Terms, applicable law, or payment-provider requirements.

5. Customer Responsibilities and Creator Transactions

• Customers must provide accurate checkout and contact information and use only payment methods they are authorized to use.
• Customers must review the Creator Offering, price, delivery terms, and Creator refund policy before purchasing.
• Questions about quality, fulfilment, cancellations, professional advice, or refunds for a Creator Offering should first be directed to the Creator.
• Customers may not make false disputes, abusive chargebacks, or unauthorized attempts to access paid files, courses, meetings, or services.

Cliqs.me may provide communication, access, and order-management tools, but is not responsible for resolving disputes between Creators and Customers. We may assist, provide records, or take enforcement action at our discretion or when required by law or a payment provider.

6. Acceptable Use and Prohibited Activities

You may not use the Service to create, promote, sell, transmit, or facilitate:

• Illegal activity, actual or suspected fraud, deceptive practices, money laundering, sanctions evasion, unauthorized transactions, payment abuse, or chargeback abuse.
• Activity prohibited or restricted by Stripe, an app store, a card network, or another payment or technology provider used with the Service.
• Content or conduct that infringes intellectual property, privacy, publicity, confidentiality, contractual, or other rights.
• Malware, credential theft, phishing, unauthorized access, scraping, security testing without permission, interference with the Service, or circumvention of access controls.
• Spam, unsolicited marketing, fake engagement, impersonation, misleading affiliations, pyramid schemes, or manipulated reviews or analytics.
• Exploitation of minors, non-consensual sexual material, human trafficking, credible threats, harassment, hateful conduct, or instructions intended to cause serious harm.
• Unlawful gambling, controlled substances, weapons, counterfeit goods, stolen property, or other regulated goods or services without all required authorization.
• Misleading medical, legal, financial, earnings, investment, or professional claims, or regulated professional services offered without required qualifications and disclosures.
• Resale, sublicensing, reverse engineering, automated extraction, or commercial exploitation of the Service except as expressly permitted by us.

7. User Content and Intellectual Property

7.1 Your Content

You retain ownership of content you submit, upload, publish, or transmit through the Service ("User Content"). You represent that you have all rights needed to use that User Content and to grant the licence below, and that the User Content and our permitted use of it will not violate law or another person's rights.

You grant Cliqs.me a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, reproduce, format, adapt, display, transmit, and distribute User Content only as reasonably necessary to operate, secure, improve, and provide the Service and to promote your public profile or Creator Offerings as directed by you. This licence ends when the content is deleted, except for reasonable backups, legal retention, and content already shared with others.

7.2 Cliqs.me Property

The Service, software, designs, branding, templates, documentation, and content provided by Cliqs.me are owned by Cliqs.me or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for its intended purpose.

7.3 Reports and Removal

We may remove, restrict, preserve, or disclose User Content when we reasonably believe it violates these Terms, infringes rights, creates risk, or must be addressed under law. Rights holders may report alleged infringement to support@cliqs.me with identification of the work, the challenged material, contact information, and a good-faith statement supporting the report.

8. Cliqs.me Plans, Trials, Billing, and Cancellation

8.1 Plans and Automatic Renewal

Cliqs.me may offer free trials and paid monthly or annual plans. Unless your checkout states otherwise, a 14-day free trial automatically converts to the selected paid plan when the trial ends, and paid plans automatically renew for successive billing periods until cancelled. By starting a trial or paid plan, you authorize the applicable payment provider to charge the payment method on file for recurring fees and applicable taxes.

8.2 Fees, Taxes, and Failed Payments

Prices and billing intervals are shown before purchase. You are responsible for applicable taxes other than taxes based on our net income. We may change future plan prices with at least 30 days' notice when reasonably practicable. If payment fails, we or the payment provider may retry the charge, request a new payment method, limit paid features, or cancel the plan.

8.3 Cancellation and Refunds

You may cancel at any time through Billing. Cancellation takes effect immediately for renewal purposes, and paid access normally continues through the end of the current subscription period. This continued-access rule does not apply when an account is suspended or terminated for a Terms violation, fraud, payment abuse, security risk, or legal or payment-network requirement. Except where required by law or expressly stated at checkout, Cliqs.me subscription fees already paid are non-refundable and no credits are provided for partial periods or unused features.

8.4 Mobile App Subscriptions

Subscriptions purchased through Apple, Google, or another app marketplace are also governed and billed by that marketplace. Cancellation and refund requests for those subscriptions must be managed through the marketplace account that completed the purchase. When we suspend or terminate an account, we may request cancellation of an associated marketplace renewal where the marketplace permits provider-initiated cancellation. Where it does not, you remain responsible for cancelling the renewal through your marketplace account after receiving our notice.

9. Creator Payments, Refunds, Taxes, and Chargebacks

9.1 Payment Providers

Creator transactions are processed through third-party providers, including Stripe. By connecting or using a payment account, you agree to the provider's applicable terms, including Stripe's Connected Account Agreement and Stripe Services Agreement. Payment providers may collect identity, business, tax, bank, and transaction information and may impose fees, reserves, payout delays, verification requirements, or account restrictions. Cliqs.me is not responsible for a payment provider's acts, omissions, availability, or decisions.

9.2 Creator Obligations

Creators are responsible for prices, receipts, refunds, returns, fulfilment, disputes, chargebacks, fines, negative balances, and all sales, income, value-added, goods and services, and similar taxes arising from Creator Offerings. Creators authorize payment providers and, where applicable, Cliqs.me to process transaction adjustments needed to administer refunds, disputes, chargebacks, and legal or network requirements.

9.3 Transaction Safety

Where permitted by law and supported by the payment provider, we or the provider may block, delay, reject, reverse, refund, investigate, or otherwise restrict a transaction or payout in response to suspected fraud, payment abuse, sanctions concerns, excessive disputes, prohibited activity, account compromise, or other material risk.

10. Third-Party Services and Integrations

The Service may link to or integrate with services such as Stripe, Supabase, Apple, Google, RevenueCat, Zoom, social networks, analytics providers, email providers, and Creator-selected websites. Third-party services are governed by their own terms and privacy practices. We do not control and are not responsible for third-party content, security, availability, data handling, or decisions. Your use of an integration authorizes us to exchange information with that provider as needed to provide the requested functionality.

11. Privacy and Communications

Our Privacy Policy explains how we collect, use, retain, and disclose personal information. By using the Service, you also consent to receive transactional communications about account security, billing, purchases, fulfilment, policy enforcement, and material Service changes. You may opt out of marketing communications, but not essential service messages.

12. Suspension and Termination

We may restrict, suspend, or permanently terminate an account, public profile, Creator store, User Content, feature, transaction access, or other use of the Service when we reasonably believe:

• You violated these Terms, law, or another applicable platform policy.
• There is actual or suspected fraud, payment abuse, deceptive, suspicious, or illegal activity.
• Stripe or another provider reports prohibited activity, requires action, or restricts a connected account.
• Your account creates security, legal, financial, reputational, or payment-network risk.
• Fees remain unpaid or your subscription or payment method is no longer valid.
• Prompt action is reasonably necessary to protect Customers, Creators, payment partners, Cliqs.me, or the public.

We may act without prior notice when necessary to prevent harm, fraud, unauthorized transactions, evidence loss, or legal or payment-network risk. During suspension, your profile may be unavailable and you may not initiate or receive transactions through Cliqs.me. We may preserve account and transaction records and cooperate with providers, regulators, financial institutions, and law enforcement as permitted or required by law.

Suspension or termination ends access to paid Cliqs.me features immediately. We may cancel active trials and paid subscriptions, stop future renewals through supported billing providers, and mark local billing entitlements as cancelled. If a marketplace requires account-holder cancellation, you must use the cancellation instructions in our notice to prevent future marketplace charges.

You may stop using the Service or request account deletion, subject to outstanding subscriptions, transactions, disputes, legal holds, and retention obligations. Termination does not eliminate payment obligations, Creator obligations to Customers, licences already granted to Customers, or provisions that by their nature should survive.

Except where prohibited by law, suspension or termination does not entitle you to a refund of fees already paid. To request a review, email support@cliqs.me from your account email with relevant supporting information. A review request does not pause enforcement or guarantee restoration.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." CLIQS.ME DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.

We do not warrant that the Service will be uninterrupted, secure, error-free, or suitable for your needs; that data will never be lost; that defects will be corrected; or that any Creator, Customer, Creator Offering, earnings claim, result, transaction, integration, or third-party service will be accurate, lawful, safe, available, or satisfactory. Nothing in the Service is legal, tax, financial, medical, or other professional advice.

14. Indemnity

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Cliqs.me and its affiliates, personnel, contractors, and service providers from claims, losses, liabilities, damages, judgments, penalties, taxes, costs, and reasonable legal fees arising from or relating to your User Content, Creator Offerings, transactions, taxes, disputes with another user, misuse of the Service, violation of these Terms or law, or infringement of another person's rights. We may control the defence of a covered claim, and you agree to cooperate reasonably.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLIQS.ME AND ITS AFFILIATES, PERSONNEL, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, CONTENT, OR OPPORTUNITIES, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DIRECTLY TO CLIQS.ME FOR THE SERVICE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) CAD $100.

These limitations do not apply where liability cannot lawfully be excluded or limited, including any non-waivable consumer rights.

16. Governing Law and Disputes

Before filing a formal claim, you and Cliqs.me agree to try in good faith for 30 days to resolve the dispute by written notice. Notices to Cliqs.me must be sent to support@cliqs.me and describe the dispute, relevant account, and requested resolution.

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Subject to any non-waivable rights you may have under applicable law, the courts located in Ontario will have exclusive jurisdiction over disputes arising from these Terms or the Service.

17. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms and update the date above. Material changes will be communicated through the Service, by email, or through another reasonable method and will generally take effect at least 14 days after notice. Changes addressing new features, security, payment-provider requirements, or legal obligations may take effect immediately. Continued use after the effective date means you accept the revised Terms.

18. General Terms

• These Terms, the Privacy Policy, and any additional terms presented for a feature form the entire agreement between you and Cliqs.me regarding the Service.
• If a provision is unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions will continue.
• Our failure to enforce a provision is not a waiver. A waiver must be in writing.
• You may not assign these Terms without our written consent. We may assign them in connection with a reorganization, merger, acquisition, financing, or sale of assets.
• Neither these Terms nor use of the Service creates an employment, partnership, joint venture, franchise, fiduciary, or agency relationship between you and Cliqs.me.
• Headings are for convenience only. Sections concerning ownership, payments, disputes, disclaimers, indemnity, liability, and provisions intended by their nature to survive will survive termination.

19. Contact

Questions, legal notices, infringement reports, and reports of violations may be sent to support@cliqs.me.